P2P Cloud DVR remote Access via a (remote) PC Using Guarding Vision PC Client Software

[DocAElstein]

Page 3 https://excelfox.com/forum/showthread.php/2769-P2P-Cloud-DVR-remote-Access-via-a-(remote)-PC-Using-Guarding-Vision-PC-Client-Software?p=15910&viewfull=1#post15910 https://excelfox.com/forum/showthread.php/2769-P2P-Cloud-DVR-remote-Access-via-a-(remote)-PC-Using-Guarding-Vision-PC-Client-Software?p=15910&viewfull=1#post15910
https://excelfox.com/forum/showthrea...ll=1#post15910 https://excelfox.com/forum/showthread.php/2769-P2P-Cloud-DVR-remote-Access-via-a-(remote)-PC-Using-Guarding-Vision-PC-Client-Software?p=15910&viewfull=1#post15910

https://excelfox.com/forum/showthrea...5910#post15910 https://excelfox.com/forum/showthread.php/2769-P2P-Cloud-DVR-remote-Access-via-a-(remote)-PC-Using-Guarding-Vision-PC-Client-Software?p=15910#post15910

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Step 2b: P2P Access
2b) Remote ( Cloud P2P ) Access of DVR over the internet with a PC using Guarding Vision Windows PC Client Software

Step 2b: P2P Access

Remote ( Cloud P2P ) Access of DVR over the internet with a PC using Guarding Vision Windows PC Client Software

Most published instructions for Remote ( Cloud P2P ) Access of the Sannce DVR over the internet with a PC using Guarding Vision Windows PC Client Software are incomplete or incorrect. ( Example the section from Step 2b: P2P Access at the following Sannce article is wrong and incomplete, https://support.sannce.com/hc/en-us/...arding-Vision-
Similarly the Sannce article here , https://help.annke.com/hc/en-us/articles/4405215514905 , is incorrect

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2b)

Remote ( Cloud P2P ) Access of DVR over the internet with a PC using Guarding Vision Windows PC Client Software,
2b) -A- ______ Following on from previously obtaining LAN local access, and
Adding ( making available ) DVR for remote Cloud use for the first time: DVR is not yet Registered for P2P remote Access

https://excelfox.com/forum/showthrea...ll=1#post15912

2b) -B- Cloud P2P remote access if you know the password and username of Sannce registered account holding DVR P2P relevant information

https://excelfox.com/forum/showthrea...ll=1#post15918

2b) -C- Cloud P2P remote access if no Sannce registered account holds DVR information
Possible Problem! Need to remove details of DVR from Sannce registered devices

https://excelfox.com/forum/showthrea...ll=1#post15919

[DocAElstein]

https://excelfox.com/forum/showthrea...6060#post16060

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Advise of preparations for encountering 4th username/ password pair for the first time,
( the Sannce P2P account Registering process )

Sannce organise something like a central register/ data storage facility, making it possible for various technical details required for remote P2P type internet usage of you DVR to be stored and accessed. P2P technology: https://en.wikipedia.org/wiki/Peer-to-peer
https://en.wikipedia.org/wiki/Peer-to-peer_file_sharing
https://en.wikipedia.org/wiki/Anonymous_P2P
The Sannce DVR model in use with the Guarding Vision Software on a PC, insists that you use such an account if you wish to use the P2P remote access possibility with your DVR to get access to your DVR over the internet ( from anywhere in the world ) using the world wide web internet.
You necessarily need to register such an account, and typically you will be asked to register such an account when using the Guarding Vision Software on your computer.
It’s free and there is no limit to how many account you can have. But the registering is full of problems and bugs. Many of these problems and bugs seem to get worse if you do not do the registering quickly. Hence one of the main reasons for this post is to prepare all you need before hand so as to improve your chances of a successful registration.

If for any reason your registration fails , you will most likely not be able to use the username and Email address that you tried to Register with ever again in a Sannce P2P Registration. Therefore I recommend preparing at least two full sets of the three things you need. Put them in a text file or in some other place where you can get at them easily and quickly when you are using your computer for the registration. These three things are
[color=black]_Username
_Password
_ Email address[/color]
For reasons of which I do not yet fully understand, some character combinations and Email addresses work better than others.
I would recommend therefore using similar ones to the example that I give.
I would further recommend using gmail Email address.
I would recommend keeping the gmail username as short as possible. I would recommend making at least 2 spare new gmail accounts initially.
I would recommend using a Username and gmail username that is not important to you, at least in your first attempts. - The main reason why I recommend this is that if for any reason your registration fails , which it often does, then you will most likely not be able to use the username and Email address that you tried to Register with ever again in a Sannce P2P Registration. Possibly later, once you are more comfortable and have possibly mastered the registering successfully, you could then risk using a preferred Username and gmail address.

I would recommend you register beforehand at least 2 gmail Email accounts ( https://accounts.google.com/signup/v...owEntry=SignUp ) , and then prepare a text file , .txt , or Word file , .doc , looking something like the following example. In this following example I have two complete lists of the info needed to register , and in addition I have also included the 2nd username and password pair. There are no great problems associated with using this other pair, but as they are often needed shortly after registering, it is convenient to have them at hand along with the other information

Register Account  ( Annke Sannce Registered Vision Guarding Vision Cloud P2P App  Sannce Home  Account User Name and Password by Email Address )
User Name                                       cloudplop
Password                                          SangyP2P.!*  
Confirm Password                                      SangyP2P.!*
Email Address                                          poo2peey@gmail.com 

Register Account         ( Annke Sannce Registered Vision Guarding Vision Cloud P2P App  Sannce Home   Account User Name and Password by Email Address  )
User Name                                       cloudpooh
Password                                          SangyP2P.!*  
Confirm Password                                       SangyP2P.!*
Email Address                                           plop2pee@gmail.com 


Remote Enabled DVR serial No.Sannce Home Verification Code2
Username DVR SN.                                                   F12345678
Enabled Password verification code           Sanky2

So when prompted to register, this would be the relevant things to write in or paste in
cloudplop
SangyP2P.!*
SangyP2P.!*
poo2peey@gmail.com

If anything went wring, then I would not attempt to use the Username or Email address again , ( there is no problem in trying the password again ) , so I would start again with this
cloudpooh
SangyP2P.!*
SangyP2P.!*
plop2pee@gmail.com

Here are three screenshots of the typical Registration process: Initially a window indicates the 4 main full width fields that need to be filled in , the username, the password ( twice ) and an Email address. After filling in all 4 fields, you should click on Send Message. This should send an Email to the Email address containing a number. That number should be entered in the bottom left half width field, and then finally you click on Register https://i.postimg.cc/15QXxWV4/3-pics...ter-window.jpg
Attachment 3780

Often after registering, I would be doing something requiring me to do a so called “ + Adding” of a device ( usually the device would be my DVR ). I would then be asked to fill in one or more of two fields ( in some situations the first field would be already filled in )
The information I would then need to give would either be the second or both of these
F12345678
Sanky2

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Some typical problems
In the next screenshot, the all the usernames and Email addresses are known to have never resulted in a successful Register of an account. Originally they ere accepted but the final registration failed, for example due to the not being able to be completed within a certain time. So no registered account uses any of the usernames and Email addresses.
Despite trying different computers, Browsers, waiting several days, deleting cookies , Browser history, etc, attempting to use the usernames and Email addresses always resulted in rejection
https://i.postimg.cc/rydPvrDP/Userna...ng-account.jpg



The next screenshot shows that the length of an accepted Email address is limited. A valid gmail Email address was pasted in , but the field only took a limited number of characters, which did not include those containing the email provider, and hence an invalid Email address was indicated
https://i.postimg.cc/Fz35mdH3/Does-n...EMail-name.jpg


The next screenshot is an example of the software not recognising some Email providers: I have tried many different names, that is to say, many different valid Email addresses using the provider t-online.de ( German Telekom ) , but they are never accepted as valid Email addresses.
https://i.postimg.cc/y8wm3D1k/Does-n...-online-de.jpg

[DocAElstein]

___________________________________

[DocAElstein]

Post #22 https://excelfox.com/forum/showthrea...5911#post15911

Some further discussions on account usernames and passwords, and preparation for Sannce P2P account Registration
(4th username / password pair ( and 2nd username / password pair ) )

The 4 basic password/ username pairs were introduced here: https://excelfox.com/forum/showthrea...ware#post16050
https://excelfox.com/forum/showthrea...ll=1#post16050

This post attempts to both
_ clarify the situation related to the password/ username pairs which I numbered/ refer to as 2nd and 4th.
_ to advise of preparations for encountering 4th for the first time, ( the Sannce P2P account Registering process ), since typically it can be full of problems and bugs.

The 4th and final encountered password/ username pairs can sometimes be confused with the second, and they are related.
As far as I can tell the 4th password/ username pair relates to an account to gain access to some remote cloud type storage either at, or organised, by Sannce. With this account you can arrange that details of a DVR are held at this storage. Those details make it possible to make a P2P remote connection.
There is , in the first instance**, no limit to the number of such a Sannce P2P account that you can have. There is also no requirement to have made any payment or purchase.
You could probably compare some aspects of the Registering process of such an account with the registering of a gmail Email account. In fact you will need an Email account during to the Registering process. The Registering process can be very tricky, - not all usernames and passwords and Email accounts may work. A gmail account has a good chance to work.
There are other bugs and problems. The biggest problem, in short, is: If for any reason your registration fails , which it often does, then you will most likely not be able to use the username and Email address that you tried to Register with ever again in a Sannce P2P Registration.

Clarification of the situation related to the password/ username pairs which I numbered 2 and 4. ( and 1 )
I named the “2nd password and username” pair the 2nd … _ pair because you encounter it typically very early on, just after you encounter the very first, most fundamental password and username pair . ( The first most fundamental pair is that which you need in order to
_ do anything in the settings of your DVR in a direct way via a mouse and monitor
, and you also you
_ need it for the simplest way ( local LAN access ) to access the DVR with a computer ,- what you might call a local or semi-remote way )
The second password and username you encounter early on, even if you follow any simple “quick start” or “Quick Operation Guide”, is not typically referred to as a password and username. It could be consider as the password and username required for accessing the DVR in a truly remote way. This truly remote way could be considered as meaning
_ remote access in some way across the world wide web internet – your DVR and computer are separated by a large physical distance and there is no simple direct connection either by a cable or a local wireless system or Local Wireless Area Network
Just for comparison , a local or semi-remote way could be considered as meaning
_ access via a computer “locally” – LAN type access – when your computer and DVR are connected to the same router or modem or server or are in some other way connected to the same Local Area Network

Just a quick clarify on that last stuff:

_1st username password pair_________________ 2nd username password pair
__ Monitor __________Computer________________________________Computer
__ DVR---Monitor______DVR-modem/router-Computer___________________ DVR-modem---Internet(P2P)-----modem-Computer
__HDMI or VGA _________local__________________________________remote
Cable connection____LAN (Ethernet cable) __________( computer can be physically a large distance away from DVR )
_______________________WLAN______________________________ world wide web Internet

The final 4th username and password is required for a particular way ( P2P via Sannce ) of the truly remote way and so the 2nd username and/or password may be required at times when the final 4th username and password is required. This is one reason why these two are sometimes confused with each other. The 2nd is concerned with the decision to allow such use. The 4th is concerned with the authority of holding of the technical information needed to make it possible. This is possibly a strange idea and concept. Hence another reason easy to get confused.
Another reason for the confusion is that at the time that you ( often unconsciously ) set the password of the 2nd username and password pair, there may be a reference to Sannce or Sannce Home. For example this is a screen shot from approximately the 5th – 9th screen view that you see during the initial quick set up on first use of your DVR connectred to a Monitor.
( Which screenshot it is may vary slightly on what options you take or what exact DVR model you have ) .
( This is also a screenshot that you can get at later via settings using a mouse and the monitor )
https://i.postimg.cc/jq39qtVF/Enable...remote-use.jpg
You will see in that screen got the word Sannce Home, whereas I would suggest a more appropriate thing to use would be something like “Remote Access Password”
Typically when following a “quick start” or “Quick Operation Guide” , you would check the Enable box , and then chose a Verification Code. I chose arbitrarily Sannce2 , abd that becomes what I refer to as the password in the 2nd username and password pair. I would suggest a more appropriate thing to use rather than Verification Code would be something like “Password” followed by some note saying that the corresponding username is the part number of your DVR.
Usually when you fill in the details when following a “quick start” or “Quick Operation Guide” it is not obvious what is going on there: This is what you are actually doing:
_Checking Enable allows the DVR to be used remotely , ( that is to say via a computer rather than just with a monitor directly connected to the DVR with a HDMI or VGA cable )
_ when you set up the P2P remote usage, in Guarding Vision software, you will be asked to fill in two entries in a typical log in type pop up. https://i.postimg.cc/V6tQTWFm/Fill-i...ation-Code.jpg https://i.postimg.cc/4Nktr4Xg/Second...sword-pair.jpg
https://i.postimg.cc/Jhvc0NCy/Add-To-List-P2-P.jpg
The first entry may be referred to as the username or serial number or device name , and the second entry may be referred to as the Verification Code or password. My DVR has on the underside on a label something written like SN: F53992124
So in all my discussions I have 2nd username and password pair of
F53992124
Sannce2


Advise of preparations for encountering 4th username/ password pair for the first time, ( the Sannce P2P account Registering process )
_.... see next post

[DocAElstein]

____________________________

[DocAElstein]

https://excelfox.com/forum/showthrea...5912#post15912

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Remote ( Cloud P2P ) Access of DVR over the internet with a PC using Guarding Vision Windows PC Client Software,
2b) -A- ______ Following on from previously obtaining LAN local access, and
Adding ( making available ) DVR for remote Cloud use for the first time: DVR is not yet Registered for P2P remote Access

In this explanation version 2b)–A- , we are following on from having just made available ( Added ) , the DVR for the local LAN viewing way . As noted previously, we don’t need to do have just done that, but this can help simplify the explanation, especially for a first time setting up of the Cloud 2P2 remote way

So initially we are still managing and seeing information related to the available standard local LAN Device. In our working example, the particular standard local LAN Device that we have been considering is the DVR connected via a LAN RJ45 Ethernet cable to our router/modem. This device is still showing in the Online Device window.
https://i.postimg.cc/yNQGbbVP/Online-Device-window.jpg
( The Online Device window is independent of anything else that we are doing and simply shows and gives various details about any device that is connected to the same router/ modem as the computer running the Guarding Vision Software, and specifically any devices that the Guarding Vision Software recognises as a DVR or any other device which it thinks may be of interest to us. ( You will not necessarily see all other devices such as other computers connected to the same router/ modem ) )

Add a New Device Type of the Cloud P2P type
Our first step is to Add a New Device Type of the Cloud P2P type. Unlike the case of the standard LAN local device type, the Guarding Vision Software does not have one of the Cloud P2P types added by default. I don’t know why that is. I see no obvious reason: All any device type shown in the Device is , is a button on which to call in the process to allow adding a particular device of that type. Never mind

So we follow a similar procedure as for the local LAN device case, to add a new device type, the only difference being that in the dialogue window that pops up, we now check the Cloud P2P Device check box https://i.postimg.cc/mgb3v0sM/Add-Ne...first-time.jpg ( In this example we are assuming that no cloud P2P device type has ever been added, and so the Cloud P2P Device check box would typically not be checked by default )
This last action by us causes a new device type to appear

_#_ Cloud P2P Device ____

But note that at the present time we are still looking at and managing the local LAN connected DVR, https://i.postimg.cc/ZR1FXnbK/but-st...ed-LAN-DVR.jpg

________Device Managemant

_ Device

_Device Type

_#_Device ___________

_#_Upgrade Server _____

_#_ Cloud P2P Device ____

https://i.postimg.cc/xTPqWGgG/Added-...ighlighted.jpg
Added P2P Device Type but not highlighted.jpg

Once again, note that in that last screenshot we see the new Cloud P2P Device Type appear in the left margin device type window , but it is not highlighted, so that at the present time we are still looking at and managing the local LAN connected DVR, https://i.postimg.cc/ZR1FXnbK/but-st...ed-LAN-DVR.jpg





Click on the Cloud P2P Device type to set off….. ….
If we now click on/ select the new Cloud P2P Device Type , you may see for a split second the highlighting in the Device window change to

________Device Managemant

_ Device

_Device Type

_#_Device ___________

_#_Upgrade Server _____

_#_ Cloud P2P Device ____

But that may occur too quickly to see, -. but what should open, and stay open, and fill most of the screen, is a large Login window pop up: What is happening is that the device management is interrupted , because you cannot manage a P2P device without logging in to an authorised account………
https://i.postimg.cc/ryr9x1jd/select...ill-appear.jpg
https://i.postimg.cc/KvF8F0Sb/mcecli...in-country.png

We are now ready for considering the registration of this final , 4th , of the 4 username and password pairs associated with the Sannce DVR using Guarding Vision Software.



( At this point, if you have not already done so, its worth reading the extra notes about this last user name and password which you need to know about, here https://excelfox.com/forum/showthrea...ll=1#post15911 )

[DocAElstein]

Register Sannce P2P Account

First Registration of an account for the.. …. Annke Sannce Registered Vision Guarding Vision Cloud P2P App Account User Name and Password by Email Address ….

So, If we now click on/ select the new Cloud P2P Device Type , we will initially see a large Login window pop up
https://i.postimg.cc/ryr9x1jd/select...ill-appear.jpg https://i.postimg.cc/KvF8F0Sb/mcecli...in-country.png
You should select a country, and remember it. It is probably best to always use your country, where the DVR is located. https://i.postimg.cc/SsXfZCpv/select...then-login.jpg ( More on that later ).
Register ( a Annke Sannce Registered Vision Guarding Vision Cloud P2P App Account User Name and Password by Email Address )
Because we are doing this for the first time, and assuming we are new to anything to do with Sannce, we will need at this point not to log in yet, but instead, to register an account as discussed in the last post
Note once again also that we assume that
either
_no other account has made available to Cloud P2P access our DVR
Or
_ if our DVR has been in the past made available to Cloud P2P access using an account, then that account has then at some later date logged in and removed (Deleted) the account so that it is not available at the time that we will make it available.
If our DVR has been in the past made available to Cloud P2P access using an account but has not been removed from availability (Deleted) , this fact will not prevent us registering an account, but it will prevent us using the account ( or any other account ) to make our DVR available to us using Cloud P2P access.


Register and then log in
Having entered the large window , https://i.postimg.cc/KvF8F0Sb/mcecli...in-country.png , select the region where the DVR is
https://i.postimg.cc/SsXfZCpv/select...then-login.jpg
Because this is the first time we are trying to doing anything related to P2P accounts, it is unlikely that we have ever registered an account of the type required, so we ignore the upper logging in part and concentrate on the lower half
https://i.postimg.cc/2StxPbqs/Regist...ount-thing.jpg
https://i.postimg.cc/rmkS57Ym/Lower-...-and-Passw.jpg

You need to add details quickly,
https://i.postimg.cc/8zcHKBCd/Regist...ount-thing.jpg
, and then click on Send Message

__Send Message_

https://i.postimg.cc/MZcZJt6P/Send-M...gistration.jpg
Usually a number code arrives fairly quickly, at the given Email address https://i.postimg.cc/6pBNqhKN/Verifi...com-In-Box.jpg
https://i.postimg.cc/BQT0JVdg/Verifi...com-In-Box.jpg
https://i.postimg.cc/bNcPchFr/Verifi...com-In-Box.jpg
, and this in turn should be quickly typed in, https://i.postimg.cc/902LbJJm/Type-r...in-quickly.jpg , and finally click the Register

_______Register_______

https://i.postimg.cc/W4KKGGBz/All-de...o-Register.jpg

Assuming the registration has gone OK, you can now use the upper part of the login/register window to log in
https://i.postimg.cc/6p8fdktV/Login-after-Register.jpg
https://i.postimg.cc/TPmjsnyp/Login-...upper-half.jpg
You will probably get a warning that you have no resources to import.
https://i.postimg.cc/FR3GbrH2/Loging...-to-import.jpg
That is as expected at this stage. It is because the account has not made any CloudP2P availability yet. – In simple terms, you have done nothing yet with this account, so there is nothing of significance that needs to be done when you log in. ( - We will see later, that it is the act of logging in that, as a by product, makes a connection ( “imports resources to/ for ” ) availability/ possibility into the computer to/ of access via P2P internet remote. What resources/ possibilities your lodging in makes available will depend on what you have previously done using this account, that is to say, depending on what you have done when logged in with this account
The technical processes are not clear of what actually is happening, hence the rather unclear use of wording by me here.

Using Registered account to set up P2P connection
Being logged in with a valid account basically makes it possible to make available to the internet the P2P remote access of a DVR. (Once this has been done with a particular account, then no other account may do the same, until that particular account is used to remove that availability . But you can, on any other computer , on any other running application of the Guarding Vision software , log in with that same particular account ( if you know the user name and password) , and this logging in will automatically make the same availability to you on that other computer where you log in)

As a result of logging in, the Cloud P2P Device _ Type is highlighted, or rather it still is highlighted , since it was highlighted for a split second, as you clicked it/ selected it, ( but which caused the login/ register windows to pop up)
https://i.postimg.cc/cJLmnPkZ/After-...ud-devices.jpg

________Device Managemant

_ Device

_Device Type

_#_Device ___________

_#_Upgrade Server _____

_#_ Cloud P2P Device ____

Because the Cloud P2P Device _ Type is highlighted, we are effectively managing CloudP2P type devices, but nothing is showing yet, as we have done nothing yet.
Also in the Main View, whilst you will see a folder appearing for any account that is , ( or has been at any time ) , logged in , as well as any other devices,
https://i.postimg.cc/dVp7qqtZ/Folders-no-or.jpg
https://i.postimg.cc/43cYyrmL/Folders-no-or.jpg
you will not see any + or – showing to the left of it. – There are no “resources” , that is to say, no cameras in it, nothing to see in it.
Just to clarify: In that last screenshot, we see an entry for the previously added local LAN availability , which we had given the “Nickname” DVR_LAN_BN81BL_F53992124 and we also have a + in order to open that folder to reveal the camera “resources”
We also see both the currently logged in account which we just made, cloudp2pee, and an account that is not logged in which I had logged in with some time previously, cloudygirlp2pssd
Neither of the two Cloud P2P accounts have any Added / made available devices: For our new account, cloudp2pee we have done nothing with it yet, ( and with cloudygirlp2pssd , I had added resources, but then deleted them.
( Having or not having the availability in the Guarding Vision software, that is to say having a devices detail added or not, will determine whether or not the folder has a + or – showing to the left of it. But that does not guarantee that we get pictures displayed. That will depend on whether the DVR has a working connection to
_ the same router/ modem as that which is connected to our computer, for the local LAN devices
or
_ a reliable internet connection of some form, for the Cloud P2P devices. ( In this latter case it does not need to be, but can be, a connection via the same router/ modem as that which is connected to our computer )



So at this stage we don’t see anything yet,…_
https://i.postimg.cc/7Lxqyjsm/Not-ye...ng-by-P2-P.jpg https://i.postimg.cc/fynhbFW3/Not-ye...ng-by-P2-P.jpg
Not yet seeing anything by P2P.JPG_... But we are ready now to look at the 3 ways to get the P2P access working to give us pictures

[DocAElstein]

Make Entry for Cloud P2P Device( -A- DVR still LAN connected)
Because we are in explanation version -A- , ( the DVR is still connected in local LAN mode ) the explanations in this post are very similar to the corresponding explanations for the local LAN mode case https://excelfox.com/forum/showthrea...ll=1#post15906

One way to make the necerssary entry is to use the +Add Device button of the large window in which things are written in / Added
That is a fully acceptable way to Add a particular device, but as we have an Online Device showing in the Online Device window below , ( which is the one we want to Add ) , we can take advantage of the ( + Add to Account ) button by the Online Device window to add that device. This way has the advantage of adding one of the details for us:
The dialogue box that comes up for this P2P Cloud case is much simpler than in the local LAN mode case ( https://i.postimg.cc/tTDZ0LvY/Add-a-...ice-Button.jpg https://i.postimg.cc/vZ6V12TN/Add-a-...ent-Button.jpg )
This is the window that comes up from the +Add Device button of the large window
https://i.postimg.cc/RCWPfX18/Add-Device-P2-P.jpg
and this from the using the +Add to Account button in the Online Device Window
https://i.postimg.cc/X7FQ1qzk/Add-To-List-P2-P.jpg
They are much simpler than the corresponding window for the LAN case: I am not sure why that is. I think one reason might be that a lot of information is held and taken in / transferred / “imported” at the time of login***, and for some reason that information is not displayed. Why that information is “hidden” from us I don’t know.

So either of those windows need some information, specifically it’s the effective second user name and password pair which we discussed many times, such as here: https://excelfox.com/forum/showthrea...ll=1#post16050


As discussed previously, the effective Username ( Serial No. ) is the serial number, SN, seen on a small label on the underside the DVR, and the effective password ( Verification Code ) we set on the initial use of the DVR and monitor set up, . This can also be re seen or changed via a right click of the DVR mouse to reveal the settings on the Monitor
https://i.postimg.cc/9fvcjVT2/Right-...ed-checked.jpg
https://i.postimg.cc/mkkjNxXc/Sannce...ation-Code.png
https://i.postimg.cc/yx2mmD35/Right-...ed-checked.jpg ………
_..... From our previous discussions: ....................... The next screenshot window is associated in a rather unobvious , cumbersome, indirect war to the important “remote P2P Cloud access pair” of user name and password
( The effective user name is not shown – that is the serial number typically on a sticker on the underside of the DVR. I gave the example for one of my DVRs as F53992124 )
The effective password for remote access is what is often referred to as the “Verification Code”, as shown in the screenshots:
https://i.postimg.cc/RVBhfgG2/21-Verification-Code.jpg https://i.postimg.cc/zDW3Vswn/22-Ver...e-to-terms.jpg https://i.postimg.cc/SRWK39QZ/23-Verification-Code.jpg https://i.postimg.cc/Gt02XKR8/24-Ver...de-Sannce2.jpg

In those last screenshots I have personally chosen the password of Sannce2. That is just my personal choice. It is a character combination that has reliably and consistently worked for me as the “verification code”. You may try a different character combinations as you wish. But make sure you keep a note somewhere of both the serial number and the verification code.
( Sometimes this “Verification Code” might be referred to as the “Sannce Home Verification Code” - But that can confuse by being mixed up with another user name an password pair which we have not yet discussed, the “ Annke Sannce Registered Vision Guarding Vision Cloud P2P App Account User Name and Password by Email Address “ )
Following my worked example, my “remote P2P Cloud access pair” of user name and password which we will need later is, based on those last screenshots:
F53992124
Sannce2
, where as explained , the F53992124 is the serial number, SN, taken from a sticker on the underneath of the actual DVR that I have been using in the course of preparing these notes ………………………._

So , for the example I have been working through, we need to write in either of those pop up dialogue boxes
F53992124
Sannce2
https://i.postimg.cc/9z3wqWPW/Second...sword-pair.jpg
https://i.postimg.cc/B6VK45XP/Second...sword-pair.jpg
Some processing seems to be being done,
https://i.postimg.cc/RhJnF3Hs/Second...Processing.jpg , and I think this is storing something in the account in some remote place , since when its finished we only see the basic information: https://i.postimg.cc/3rztZmnw/Added-P2-P-Device.jpg

At this stage, my Guarding Vision Software on my computer would appear to ready to do remote P2P viewing. We know that our DVR is online, and we appear to have Guarding vision ready and set up


Common Sense, “Gesunder Menschenverstand” , tells us we are finished now. But we are not
https://i.postimg.cc/dth0RDJs/Common...d-I-am-not.jpg
Common sens says finished I am not.jpg


https://i.postimg.cc/05WQJ7RX/Not-Quite-finished.jpg https://i.postimg.cc/rF7wfcpS/Not-Quite-finished.jpg
In that last screenshot, the working picture is coming from the LAN local device, ( which we previously chose to name DVR_DN81BL_F53992124

Not quite finished yet….
If we were now to take a look at the Main View we would still not see any + , ( or - ) alongside the folder of our current logged in user, cloudp2Pee , https://i.postimg.cc/2yKSRN7N/No-or-by-cloudp2pee.jpg https://i.postimg.cc/FzRHBHcx/No-or-by-cloudp2pee.jpg , and we cannot get any remote access. - It is not working yet!! :- If we select the folder named cloudp2pee and hit the refresh/restart symbol, https://i.postimg.cc/wv9vDVjZ/Click-...cloudp2pee.jpg , we will get a blank screen!! https://i.postimg.cc/cHTJhnKH/Click-...et-nothing.jpg
Click and refresh cloudp2pee get nothing.JPG


At this stage nobody , at least nobody at the time of me writing this, understands what the problem is. I do, ….

To summarise the situation as it now stands, regarding P2P Cloud remote access. ( after Adding successfully a Cloud P2P Device. )

_...see next post

[DocAElstein]

To summarise the situation as it now stands, regarding P2P Cloud remote access. ( after Adding successfully a particular Cloud P2P Device (cloudp2pee ). )
( Logout - Login oddity. Missing piece in the puzzle)
In the way of doing it ( -A- ) , at this stage of our worked example, we appear to have a picture showing on our computer taken from a camera which is connected to the DVR. But, important is to note that this is working by the local LAN way: If our computer was not connected to the same router/modem as our DVR, then the screen would then go blank, ( at the next refresh/restart )
Similarly, as we showed at the end of the last post , if we try to access the picture via selecting the recently added folders in the Main View Explorer window , then we end up with a blank screen, https://i.postimg.cc/cHTJhnKH/Click-...et-nothing.jpg

However , we have done correctly and fully and successfully all we can and all we need to do get the remote cloud P2P way working

So what’s the problem?

It would appear that a registered P2P account with Sannce, ( in our worked example that with the user name of cloudp2pee ) , exists to hold information for, and to act as a form of authorisation to, access one or more DVRs remotely over the internet . Necessarily this registered P2P account with Sannce also needs to be able to collect the necessary details of the DVR which are required to allow the P2P access. Whether by design, personal choice ( of Sannce ) , or for reasons of security, most of this information is not see able, ( at least not in any easy way that I know about. . – there may be some advanced settings that, at the time of me writing this, I do not know about.). So far I have not seen a “button” or any other way to evoke the “bringing in” , or “setting up with” or “using” of this information in such a way that things start working as we want them to , or as they need to in order to get the functioning P2P remote internet access.
This is a dilemma. My guess is that not just me, but the entire technical people at Sannce have been in this dilemma, and never consciously got out of it. I will further guess, that like me, anyone that ever got this functioning P2P remote internet access had spent many frustrating hours trying, and then at some point, a random combination of events resulted in it working.

So two possible solutions

Solution 1 – This was the only known solution until I figured out solution 2.
Keep experimenting and one day you will be lucky and it will start working.

Solution 2 – I figured out that the necessary action which we are missing is referred to as something like “importing”. The software is written to carry out this importing when a valid account is logged in. ( But note , that the account must have stored somewhere, (probably at Sannce somewhere), the information .
Currently we are at the situation where the account with user name cloudp2pee holds information for, and has authorisation to, access our DVR remotely over the internet. )
All we need to do is log in with the account. But we can’t, as we are already are logged in!
So, the final solution , the last missing piece in the puzzle…… Log out , and then re log in!

[DocAElstein]

(Logout and) Login with Sannce P2P account to import

At the point where we are in this worked example, we are logged in with a Sannce P2P account with user name cloudp2pee which holds information for, and has authorisation to, access our DVR remotely over the internet.
In Main View we see this:
https://i.postimg.cc/QCyJmWD3/Main-V...ore-logout.jpg
Main View before logout.JPG

, and in Device Management we see this.
https://i.postimg.cc/fyLvYf6C/Device...ore-logout.jpg


Now we logout, https://i.postimg.cc/xCgRk4Fq/Logout...Management.jpg
Because we have the Cloud P2P Device selected, we are returned to the large Sannce P2P cloud login window
https://i.postimg.cc/XJnLYbLT/Logout...e-selected.jpg , so then we re login https://i.postimg.cc/136LjDzM/Re-login.jpg . Typically the last username used would be remembered and written in already, https://i.postimg.cc/sDbkmT3v/Re-log...count-used.jpg . Note that we are only interested in logging in, - the registration no longer concerns us, so we ignore the Register button, https://i.postimg.cc/NFzWW4TC/Re-log...logging-in.jpg
We enter the password, and hit login, https://i.postimg.cc/KcpSkZV7/Enter-...hen-Log-in.jpg
Some processing appears to be happening, https://i.postimg.cc/Yq4cQ5K5/Some-p...ng-is-done.jpg , and then note that typically , if all has gone well, a small black window pops up for a second to inform that “Importing succeeded” https://i.postimg.cc/kG401ZVt/Import...ack-window.jpg


Now, in Device Management we see the same as we did just before logging out.
https://i.postimg.cc/vBs1R7Mz/Device...r-re-login.jpg

But the first thing we notice new in Main View is that we now have a + appearing to the left of the folder corresponding to the P2P account name , cloudp2pee https://i.postimg.cc/N0TyPChF/appear...-P-account.jpg

If we then
either
_ hit the restart/refresh symbol, https://i.postimg.cc/MTmnzcp8/Hit-cy...-P-account.jpg
or
_ click on that + ,to reveal the camera “resources” in a drop down list, and then double click on the first camera listed, https://i.postimg.cc/kgL6s3pL/Hit-th...-P-account.jpg
, then we now see the picture.

( In this worked example, I just have one camera connected, and so it is best to select the single screen, 1-Screen view , since no attempt is then made to cycle through different cameras, and this proves in the practice to give a more stable picture )
https://i.postimg.cc/jdwJ7S8y/1-Screen-View.jpg
1-Screen View.jpg

( Currently we still have our computer connected to the same router/ modem as the DVR, but that is just because of how I have organised and developed all of the explanations so far. I could now disconnect the computer from my router/modem, and go to any remote location, and then, as long as I connect my computer to the internet , ( anywhere in the world ), I should still see the same picture, because I am accessing the DVR over the internet. )


So finally we have finished the main purpose of this Blog.


We progressed by firstly obtaining a working local LAN access to the DVR. But that was not necessary. So in the next posts, we explain how to obtain a working remote P2P access of the DVR , starting at a remote location , with a fresh installation of the Guarding Vision Software. We will not concern ourselves with a working local LAN access to the DVR.