P2P Cloud DVR remote Access via a (remote) PC Using Guarding Vision PC Client Software

[DocAElstein]

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Post # 31 https://excelfox.com/forum/showthrea...ll=1#post15917 https://excelfox.com/forum/showthread.php/2769-P2P-Cloud-DVR-remote-Access-via-a-(remote)-PC-Using-Guarding-Vision-PC-Client-Software?p=15917&viewfull=1#post15917
[Righthttps://excelfox.com/forum/showthread.php/2769-P2P-Cloud-DVR-remote-Access-via-a-(remote)-PC-Using-Guarding-Vision-PC-Client-Software?p=15917#post15917] https://excelfox.com/forum/showthread.php/2769-P2P-Cloud-DVR-remote-Access-via-a-(remote)-PC-Using-Guarding-Vision-PC-Client-Software?p=15917#post15917 [/Right]

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-AB- Notes in preparation for full remote Cloud P2P DVR access , Installing, Setting up and using at remote location. ( No direct Access to DVR )

These two different scenarios correspond to the two next posts,

-B- Cloud P2P remote access if you know the password and username of Sannce registered account holding DVR P2P relevant information
https://excelfox.com/forum/showthrea...ll=1#post15902

-C- Cloud P2P remote access if no Sannce registered account holds DVR information
https://excelfox.com/forum/showthrea...ll=1#post15919

_.______________________

Obtaining remote access to DVR over the world wide web internet
Whilst it is possible to obtain over the internet access to a DVR at a remote location after installing the Guarding Vision Software for the first time, certain things will have needed to have been done previously and certain things will need to be known.
These things will not always be explained in full detail in this and following posts. They are described in detail in the previous posts, and it is advisable to read through those previous posts in order to get a full picture and understanding of the basic use of the Sannce DVR with Guarding Vision PC client software.


The DVR must be connected to the internet, - it must be “OnLine”
This is required for both -B- and -C-

DVR Enabled and password ( Verification code ) and username ( Serial No. , SN)
Initially in the first DVR set up using a mouse and monitor, or at a later date via the settings using the mouse and monitor, in the Network settings a box labelled Enable must be checked, and underneath this is a Verification Code needs to have been set.
In addition for -C- you must know this Verification Code
https://i.postimg.cc/yNN0d4bG/Enable...ation-Code.jpg
For -C-, you also need to know the 9 character serial number which is typically on a label or sticker on the underside of the DVR. Typically the first character is an upper case letter, and the other 8 characters are numbers.
The serial number and the verification code are those which I have referred to throughout my previous post explanations as a second required username and password pair. In some literature these two things are simply referred to by the serial number and verification code, or Sannce Home verification code.
These two things need to be known as they will need to be filled in at a certain stage in a window that pops up when performing a so called Adding action: https://i.postimg.cc/9z3wqWPW/Second...sword-pair.jpg
In all the working examples I have discussed so far, I used the following pair. ( The password/ verification code I chose and set myself , but the serial number I cannot chose – I noted it from the underside of the DVR that I have been using )
F53992124
Sannce2
( https://i.postimg.cc/B6VK45XP/Second...sword-pair.jpg )


Sannce Registered P2P account ( Annke Sannce Registered Vision Guarding Vision Cloud P2P App Account User Name and Password by Email Addres
https://excelfox.com/forum/showthrea...ll=1#post15913 )
Information necessary for successful setting up of the Cloud P2P, and/ or its subsequent use, is held somewhere remotely by Sannce. It can only be held by a single account at any time.
So ether
_ (For -B- ) You need to know the username and password of such an account if it exists and it has the information. ( The information and various setting up will be done automatically when you do a necessary logging in.)
or
_ ( For -C- ) If you know that no account is holding this information, you will have to register such an account, and use that.

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These two different scenarios correspond to the two next posts,

-B- Cloud P2P remote access if you know the password and username of Sannce registered account holding DVR P2P relevant information
https://excelfox.com/forum/showthrea...ll=1#post15902

-C- Cloud P2P remote access if no Sannce registered account holds DVR information
https://excelfox.com/forum/showthrea...ll=1#post15919


In both the cases, I will assume that the Guarding Vision Software needs to be installed for the first time, but the installation will only be briefly explained
( full details: .exe installation File: https://excelfox.com/forum/showthrea...ll=1#post15901 ;
Installation: https://excelfox.com/forum/showthrea...ll=1#post15902
First use : https://excelfox.com/forum/showthrea...ll=1#post15901 )

[DocAElstein]

-B- Cloud P2P remote access if you know the password and username of Sannce registered account holding DVR P2P relevant information

For this demonstration and explanation , my DVR is at home and is connected to the internet. My computer is away from home and connected to the internet. There is no connection through any cable or local wireless network or any other network that allows any sort of direct or indirect connection between my computer and the DVR, ( other than the world wide web internet to which they are both connected)
On the computer is no installed Guarding Vision PC Client Software.
As a result of the various work detailed in the previous posts of this blog, we have a P2P account registered at Sannce. We had used that previously to obtain successful viewing of the cameras connected to the DVR via the Cloud P2P way. At this stage I have done nothing to remove anything from that account.
The account username and password are
cloudp2pee
CloudP2P.!*

I downloaded and made a fresh install of the Guarding Vision Software.
( full details: .exe installation File: https://excelfox.com/forum/showthrea...ll=1#post15901 ;
Installation: https://excelfox.com/forum/showthrea...ll=1#post15902
First use : https://excelfox.com/forum/showthrea...ll=1#post15901 )
After the successful installation a Guarding Vision desktop icon appeared on my computer’s desktop.
I double click on the Guarding Vision desktop icon , and as expected, I am asked on the first opening to give a “Super User” username and a password. This password is only required for further running/ opening of the Guarding Vision, and can be anything, but for the sake of simplicity I will use the same as in all previous working examples
DocAElstein
Gaudy.!*

After logging in , ( and cancelling any offered help window) , I am left with the basic Guarding Vision PC Client Software user interface.
By default, Device Management is showing a single simple ( local ) Device, - that showing with background highlighted in brown https://i.postimg.cc/0NH658DZ/Device-for-managemant.jpg
https://i.postimg.cc/qv94b9Gz/LTE-Ser-Sszu-D-1-snip.jpg
https://i.postimg.cc/cLKdcswp/LTE-Ser-Sszu-D-1.jpg

_#_Control Panel______Device Management_

_ Device

_Device Type______________

_#_Device _____________

_ _#_Upgrade Server _____

__+_Add New Device Type ___

On opening this ( local LAN Type ) # Device is typically the only default + Added device. The software and technology behind this is for simple local connection. This device is no use to us, because our DVR is not connected locally – it’s not connected to the same router or modem to which our computer is: I am away from home at a remote location, which might be anywhere in the world. My DVR is still at home, and is connected to my home router/modem via a LAN RJ45 Ethernet cable.
We need a type that has the ability to do the P2P remote stuff, since we need this P2P technology to get access to our DVR across the internet ( https://www.encyclopedia.com/economi...technology-p2p )
Note also that no online device is showing: The Online Device window is designed to search for ,and show, any locally connected devices such as DVRs which we can then use via a simple local connection

So we need to add a new device type: https://i.postimg.cc/L4yydWyT/Add-New-Device.jpg
We need and so check the Cloud P2P Device , https://i.postimg.cc/PJq2pbqY/Add-New-Device.jpg
After doing this the new Device type appears available to us in Device type window, https://i.postimg.cc/jdmZ27Yn/new-de...ype-window.jpg , but it is not selected – ( so we are still managing the simple device type , and so the large window remains empty , https://i.postimg.cc/4yKpRWdL/Still-...-have-none.jpg )

So we select the newly added Cloud P2P Device type, https://i.postimg.cc/6q1zd77S/select...evice-type.jpg .

The act of selecting / clicking the Cloud P2P Device button in the device type window is to evoke a large Sannce cloud login window, and the first thing we must do is select the land associated with our DVR, - in my case Germany , https://i.postimg.cc/MKv9zYN8/Select...fore-login.jpg , then login , https://i.postimg.cc/GpkMZhN8/login-...ct-country.jpg .
Hitting login evokes the Sannce Login / Register window, https://i.postimg.cc/Zqk77yfz/Sannce...ter-window.jpg . We are only interested in the upper login half, https://i.postimg.cc/HshPMNXx/only-i...ter-window.jpg , since we are wanting to use our already registered Sannce account, cloudp2pee

cloudp2pee
Cloud2P2.!*

We add that password and username details of our already registered account, and login , https://i.postimg.cc/7Y6Wf4Cd/Add-de...-and-login.jpg
We should then see some Processing … going on, https://i.postimg.cc/x8R87HGx/Some-p...ng-is-done.jpg , which may take a few seconds since it is attempting to access information held by Sannce. If this “Importing” is successful then we will see our device appearing in the large window which is now managing Cloud P2P devices https://i.postimg.cc/jjrcQY5s/Succes...cloudp2pee.jpg


We are finished now, and we should be able to access our DVR via the Main View window,
https://i.postimg.cc/NMBNYvqN/main-v...cloudp2pee.jpg
main view after Succesful Import of cloudp2pee.JPG



https://i.postimg.cc/nh9SG1G1/1-came...cloudp2pee.jpg https://i.postimg.cc/rmjfwZqq/1-came...cloudp2pee.jpg https://i.postimg.cc/9X1km0fy/1-came...cloudp2pee.jpg
1 camera view after Succesful Import of cloudp2pee.jpg

[DocAElstein]

-C- Cloud P2P remote access if no Sannce registered account holds DVR information
Possible Problem! Need to remove details of DVR from Sannce registered devices

For this demonstration and explanation , my DVR is at home and is connected to the internet. My computer is away from home and connected to the internet. There is no connection through any cable or local wireless network or any other network that allows any sort of direct or indirect connection between my computer and the DVR, ( other than the world wide web internet to which they are both connected)
On the computer is no installed Guarding Vision PC Client Software.

Possible Problem! Need to remove details of DVR from Sannce registered devices
As a result of the various work detailed in the previous posts of this blog, we have a P2P account registered at Sannce. We had used that previously to obtain successful viewing of the cameras connected to the DVR via the Cloud P2P way. At this stage I have done nothing to remove anything from that account.
The account username and password are
cloudp2pee
CloudP2P.!*

This gives us a problem: Many accounts may be registered and any account could Add / register the DVR to make it available at Sannce for the P2P remoter access. But, at any one time only one account may have done this Adding / registering.
( If you logged in with a valid Sannce P2P account, but tried to Add a device which another account had Added already, then you would get an error https://i.postimg.cc/65y1rbFy/Adding...-by-others.jpg )
You could consider this phenomena as if the account “owned the rights” to the use of the DVR via P2P remote access. It is similar to the idea of the account having the Copyright to such use, or the sole legal right to determine such use.
We overcome the problem by using these “rights” to effectively remove that right, or in other words to give up the ownership rights.
Remove an accounts Device information.
This can be done very simply from the Guarding Vision Software through the Device Management

________Device Management

You must be logged in to the relevant account, and the act of logging in should automatically import the devices it “owns”. That is to say the devices which had been Added / in order to make the DVR available at Sannce for the P2P remoter access.

So, first , we must log in with the account on any computer anywhere that is
_ running the Guarding Vision software
and
_ the computer must be connected to the internet, ( since the information we want to remove from the account is held by Sannce at some remote place )

Then in Device Management , we select the actual device and then hit the Delete button
https://i.postimg.cc/h45qRmBQ/Delete...-Add-ed-it.jpg
https://i.postimg.cc/sxqFYkc4/Delete...-Add-ed-it.jpg
If the deleting was successful then afterwards you will no longer see the entry in the Device Management window
https ://i.postimg.cc/j2L0Jxzj/Deleted-an-Add-ed-device-using-the-Sannce-account-that-Add-ed-it.jpg

( If that account had only stored the details of that one DVR, then we would be warned on logging in on any other occasion that the account had no “resources” https://i.postimg.cc/xCsVCJN7/After-...to-be-impo.jpg )

We can now proceed with the main part of this final blog section, Cloud P2P remote access if no Sannce registered account holds DVR information.

_.... see next post

[DocAElstein]

Cloud P2P remote access if no Sannce registered account holds DVR information.

Prepare Sannce account registering details.
As discussed in detail here, https://excelfox.com/forum/showthrea...ll=1#post15911 , it is wise to have prepared before hand all the details for Sannce P2P account registration.
For the purposes of this demonstration I have prepared a username and password to use, as well as registering a new gmail Email account.
User Name cloudpooh
Password CloudP2P.!*
Confirm Password CloudP2P.!*
Email Address poohessin@gmail.com

I have this information stored at a convenient place so that I can access it quickly when needed, for example in a text file, https://i.postimg.cc/90H2s4Kq/Annke-...-text-file.jpg
Also in this way, -C- , we also need the username/password information which we discussed as coming from the actual DVR serial number, and a Verification Code set via the monitor and mouse in order to “Enable” the DVR for such internet things. These are the values used throughout my previous posts,
F53992124
Sannce2
I keep this data also convenient to hand during the following work, https://i.postimg.cc/xdRzP4jW/Serial...-test-file.jpg
Any previous version of the Guarding Vision software I have de installed for the purposes of the following demonstration and explanations

I downloaded and made a fresh install of the Guarding Vision Software.
( full details: .exe installation File: https://excelfox.com/forum/showthrea...ll=1#post15901 ;
Installation: https://excelfox.com/forum/showthrea...ll=1#post15902
First use : https://excelfox.com/forum/showthrea...ll=1#post15901 )
After the successful installation a Guarding Vision desktop icon appeared on my computer’s desktop.
I double click on the Guarding Vision desktop icon , and as expected, I am asked on the first opening to give a “Super User” username and a password. This password is only required for further running/ opening of the Guarding Vision, and can be anything, but for the sake of simplicity I will use the same as in all previous working examples
DocAElstein
Gaudy.!*

After logging in , ( and cancelling any offered help window) , I am left with the basic Guarding Vision PC Client Software user interface.
By default, Device Management is showing a single simple ( local ) Device, - that showing with background highlighted in brown https://i.postimg.cc/0NH658DZ/Device-for-managemant.jpg
https://i.postimg.cc/qv94b9Gz/LTE-Ser-Sszu-D-1-snip.jpg
https://i.postimg.cc/cLKdcswp/LTE-Ser-Sszu-D-1.jpg

_#_Control Panel______Device Management_

_ Device

_Device Type______________

_#_Device _____________

_ _#_Upgrade Server _____

__+_Add New Device Type ___

On opening the Gaurding Vision Software for the first time, this ( local LAN Type ) # Device is typically the only default + Added device. The software and technology behind this is for simple local connection. This device is no use to us, because our DVR is not connected locally – it’s not connected to the same router or modem to which our computer is: I am away from home at a remote location, which might be anywhere in the world. My DVR is still at home, and is connected to my home router/modem via a LAN RJ45 Ethernet cable.
We need a type that has the ability to do the P2P remote stuff, since we need this P2P technology to get access to our DVR across the internet ( https://www.encyclopedia.com/economi...technology-p2p )
Note also that no online device is showing: The Online Device window is designed to search for ,and show, any locally connected devices such as DVRs which we can then use via a simple local connection

So we need to add a new device type: https://i.postimg.cc/L4yydWyT/Add-New-Device.jpg
We need and so check the Cloud P2P Device , https://i.postimg.cc/PJq2pbqY/Add-New-Device.jpg
After doing this the new Device type appears available to us in Device type window, https://i.postimg.cc/jdmZ27Yn/new-de...ype-window.jpg , but it is not selected – ( so we are still managing the simple device type , and so the large window remains empty , https://i.postimg.cc/4yKpRWdL/Still-...-have-none.jpg )

So we select the newly added Cloud P2P Device type, https://i.postimg.cc/6q1zd77S/select...evice-type.jpg .

The act of selecting / clicking the Cloud P2P Device button in the device type window is to evoke a large Sannce cloud login window, and the first thing we must do is select the land associated with our DVR, - in my case Germany , https://i.postimg.cc/MKv9zYN8/Select...fore-login.jpg , then login , https://i.postimg.cc/GpkMZhN8/login-...ct-country.jpg .
Hitting login evokes the Sannce Login / Register window, https://i.postimg.cc/Zqk77yfz/Sannce...ter-window.jpg .
In this post, we need to register an account for the first time, so are initially only interested in the lower half of that Sannce Login / Register window, https://i.postimg.cc/Bbt73Fwn/Lower-...ng-account.jpg

So we hit Register, https://i.postimg.cc/85pny9RW/Regist...ng-account.jpg ,

At this point we should prepare to try and do the registering quickly to improve the chances of success. We should get out details handy to copy from, and it is also a good idea to get Email account that you use open and ready to receive a security verification code that will be sent as part of the registering process.
So we fill in quickly and hit the Send button, https://i.postimg.cc/ydh3Nptf/Add-re...age-button.jpg , which should send a security verification code to the given Email address.
Typically the code arrives very quickly at an Email address, and so be prepared for a message of some form in your in box https://i.postimg.cc/SRWB3CXY/code-a...il-address.jpg https://i.postimg.cc/h4TRXWC4/code-a...il-address.jpg https://i.postimg.cc/zXNZWtMC/code-a...il-address.jpg
The code should be typed in quickly and then hit the Register button quickly https://i.postimg.cc/nzfQpfRj/Wnter-...er-quickly.jpg
A window should appear for a split second saying something like Registration Complete , after which you are returned to the Login/ Registration window, from which you can now use the new account to log in. We are only interested now in the top half of the login/ Register window and we ignore the Register button. We simply fill in our newly made account username and password, and hit the Login button , https://postimg.cc/gallery/JDLXJFT .
Because we have no information in this new account we will be told that there is no resource to be imported in a small black window bottom right, https://i.postimg.cc/Yq7jZ6np/logged...e-imported.jpg .

Because we have no Online Device showing in the Online Device Window, https://i.postimg.cc/85bgcLHd/No-Online-device.jpg , we are restricted to using the + Add Device in the large Device Management Window, https://i.postimg.cc/QtcxbBqV/Restri...ent-window.jpg
You then need to add in the two Fields,
https://i.postimg.cc/ry37wgXk/Fill-i...ation-Code.jpg https://i.postimg.cc/xdRzP4jW/Serial...-test-file.jpg
, and then hit OK, https://i.postimg.cc/c432gY08/Fill-i...de-then-OK.jpg
Some processing may take a few seconds, https://i.postimg.cc/Rhk1xNDk/Proces...ke-a-while.jpg , since its calling up information held somewhere by Sannce.
Usually this will then work as intended, and our device appears, https://i.postimg.cc/NG5WtSnD/Succes...ce-appears.jpg .
It appears to have been a success, but if we go now in to the Main Viewing we don’t seem to see any picture, and note also that although we do see the new Folder for the account cloudpoohpee , there is no + alongside it, so there are no resources, that is to say, no items in any drop down list. This ties up with the previous small black window bottom , https://i.postimg.cc/Yq7jZ6np/logged...e-imported.jpg , which popped up during the very first successful ,.og in with theis account.
But we have done correctly and fully and successfully all we can and all we need to do get the remote cloud P2P way working, So what’s the problem……....._

See next post....

[DocAElstein]

_... continued from last post

It would appear that a registered P2P account with Sannce, ( in our worked example the newly made account with the user name of cloudpoohpee ) , exists to hold information for, and to act as a form of authorisation to, access one or more DVRs remotely over the internet .
We have successfully Added this information to the account, after the first log in, ( https://i.postimg.cc/c432gY08/Fill-i...de-then-OK.jpg )
Necessarily this registered P2P account with Sannce also needs to be able to collect the necessary details of the DVR which are required to allow the P2P access. This does not appear to occur at the same time as the information is Added to the count. That is perhaps a bit strange and not as expected, but maybe there is some technical reason for that. Also, so far, I have not seen a “button” or any other way to evoke the “bringing in” , or “setting up with” or “using” of this information in such a way that things start working as we want them to , or as they need to in order to get the functioning P2P remote internet access.
This is a dilemma. My guess is that not just me, but the entire technical people at Sannce have been in this dilemma, and never consciously got out of it. I will further guess, that like me, anyone that ever got this functioning P2P remote internet access had spent many frustrating hours trying, and then at some point, a random combination of events resulted in it working.
However , we have done correctly and fully and successfully all we can and all we need to do get the remote cloud P2P way working
This is a dilemma. But I figured out that the necessary action which we are missing is referred to as something like “importing”. The software appears to have been written to carry out this importing when a valid account is logged in. Currently we are at the situation where the account with user name cloudpoohpee holds information for, and has authorisation to, access our DVR remotely over the internet. )
All we need to do is log in with the account. But we can’t, as we are already are logged in!
So, the final action needed is Log out , and then re log in

So , first we logout from the Device Management window, https://i.postimg.cc/yYQbJPSj/logout...ant-window.jpg
Because we have the Cloud P2P Device selected, we are returned to the large Sannce P2P cloud login window. We then check that we are in Germany , https://i.postimg.cc/66hSKwWD/Check-...n-re-Login.jpg , and then re Login https://i.postimg.cc/nccWc5MM/then-re-Login.jpg . ( Typically the last username used would be remembered and written in already)
Note that we are only interested in logging in, - the registration no longer concerns us, so we ignore the Register button, https://i.postimg.cc/QMdTPQMB/Log-in...-of-window.jpg .
After entering our current account name and password, and hitting the Login , some processing appears to be happening and if all goes well then a small black window pops up for a second to inform that “[FONT=Courier New]Importing succeeded![/FONT ]” https://i.postimg.cc/kG401ZVt/Import...ack-window.jpg
https://i.postimg.cc/7hXQn1tx/Importing-succeded.jpg

Now, in Device Management we see the same as we did just before logging out, https://i.postimg.cc/Ss6PJbWY/Device...gout-login.jpg


But the first thing we notice new in Main View is that we now have a + appearing to the left of the folder corresponding to the P2P account name , cloudpoohpee and either immediately or after a few seconds we get a working picture.
( Sometimes the receiver may “ hang” during a camera cycling process – We can “wake up” the receiver by either hitting the small restart/refresh symbol, https://i.postimg.cc/L5mbPQTC/A-refr...times-help.jpg , or alternatively, select the + to expand the drop down camera list, then double click on the first camera, https://i.postimg.cc/dVgN6V6T/click-...rst-camera.jpg

For a single camera, viewing in 1-Screen view, https://i.postimg.cc/52Xk8CBV/1-Screen-view.jpg , may give slightly more stable results, but it seems that in the Cloud P2P viewing, a click on the recycle/refresh symbol is still needed occasionally to “wake up” the DVR, https://i.postimg.cc/LXK798ZM/1-Scre...often-good.jpg . There may be some settings to influence recycling and updating, as there are certainly many more features to be tried with the Guarding Vision Software , but for now, that concludes the main purpose of this Blog.


1 - Screen viewclick on the restart refresh often good.JPG

[DocAElstein]

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[DocAElstein]

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[DocAElstein]

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[DocAElstein]

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[DocAElstein]

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